worker gave me a scathing letter when he resigned
A reader writes:
For the final three years, I’ve been working a consulting firm which grew off the again of an extended profession in my business. Final September, I employed an account supervisor to unlock my time for enterprise improvement. He’s new to my business however has related expertise in one other subject and was filled with concepts which I cherished.
He lately handed in his discover, together with a scathing private breakdown of all the pieces he feels I do improper with the enterprise. Issues that I’ve included him in and we’ve actively mentioned collectively at size — mission administration, workloads, outsourcing, and so forth. The catalyst was that we’re promoting for a part-timer to assist cut back burnout and it’s made him really feel undermined as he feels he can tackle that work. This resolution was mentioned earlier than promoting the function and no issues had been raised. The duties that function will cowl are very junior and I need his focus elsewhere. He’s my solely full-time worker (there are 4 of us).
I don’t wish to finish our relationship negatively, however his response was so sudden and impolite that I’m actually bowled over. I’m under no circumstances excellent however I felt like we’ve had a terrific working relationship up so far. How do I acknowledge his suggestions whereas additionally letting him know that the non-public criticism is completely unfair and uncalled for? In the end he’s leaving and this response feels very emotional so I’m unsure if I ought to reply to this in any respect.
I reply this query — and two others — over at Inc. as we speak, the place I’m revisiting letters which have been buried within the archives right here from years in the past (and typically updating/increasing my solutions to them). You can learn it right here.
Different questions I’m answering there as we speak embody:
- worker chats on the cellphone with a coworker below guise of labor
- why aren’t shorts thought of enterprise put on?
